Help centre
Short answers, with screenshots, for getting things done in Spedito.
Getting started
From your first login to your first email.
Contacts and sign-ups
How they arrive, how you group them, how you respect GDPR.
- Sign-up forms and pagesA box on your site, a popup or a page with a QR code: people sign up on their own.
- Labels and segmentsWrite only to the right people, with groups you make by hand or that update themselves.
- Consent and GDPRWho you can email, what Spedito keeps for you and how to answer a GDPR request.
- Connecting your shop, site and appsShopify, WooCommerce, WordPress, Wix, Calendly and more: contacts arrive on their own.
Emails and automations
Writing, sending, measuring, landing in the inbox.
- Writing and sending an emailWrite it like a normal email, test it on yourself, send now or at the time you choose.
- Emails in several languagesEveryone gets the email in their language: the AI translates, you check.
- AutomationsEmails that go out on their own: welcome, after purchase, abandoned cart, birthday.
- Reading your resultsOpens, clicks, unsubscribes and new subscribers: what to look at, and what not to.
- Bounces, spam and deliveryWhy an email doesn’t arrive or lands in spam, and what Spedito does to prevent it.
Account and billing
Plan, credits, invoices, team and your data.
- Plans and pricesYou pay for subscribed contacts, not emails. Free up to 500 contacts.
- AI creditsThe AI writes, improves and translates. Each request uses one credit.
- Invoices and e-invoicingWhere to find your invoices, which details we need and how e-invoicing works in Italy.
- Team and rolesInvite the people you work with and choose what they can do. No extra cost per person.
- The affiliate programmeRecommend Spedito and earn 20% of every payment for their first 12 months.
- Exporting your data and closing your accountDownload everything whenever you like. If you close, you have 30 days to change your mind.
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